fetch | Retrieve detailed content for a specific resource by ID — accepts prefixed IDs (conversation_xxx, contact_xxx) or Intercom URLs |
get_contact | Retrieve complete details for a specific Intercom contact including profile, custom attributes, and timestamps |
get_conversation | Retrieve complete details for a specific Intercom conversation including full message history |
search | Unified search for conversations and contacts using the Intercom Search Query DSL |
search_contacts | Search for Intercom contacts using filter criteria such as email, name, phone, or custom attributes |
search_conversations | Search for Intercom conversations using filter criteria such as state, assignee, source type, or response time statistics |